Need help? Our support team is ready to assist with account questions, verification and withdrawals, technical concerns, or general feedback. Contact us for quick help with deposits, bonuses, or game access. Use email, phone or live chat for prompt replies. Check account settings for secure contact details and verification directly.
| Department | Contact |
|---|---|
| Customer support | [email protected] (email & live chat) |
| General enquiries | [email protected] (billing, promotions) |
| Affiliate enquiries | [email protected] (partner programs, tracking) |
| Payments | [email protected] (billing & payouts) |
| Privacy | [email protected] (data & privacy) |
| Phone | +61 2 4987 3126 (calls & SMS) |
| Working hours | Mon-Fri, 09:00-18:00 AEST |
Email Support
Email is the preferred contact method for detailed requests, account-related issues, or anything that needs an explanation or supporting documents. Include a clear subject line and make sure your contact details are up to date so we can identify your request and get back to you without unnecessary delays.
Contact Form
Response Time
Contact support via live chat or email for help with accounts, payments, bonuses and verification. Most enquiries are answered within one business day. More complex issues may take longer depending on their nature, particularly if additional account or payment information is needed. Include the relevant details when you get in touch.
Feedback
Share feedback, suggestions or ideas to improve the site. Send comments via live chat or email and we review them carefully. We use your input to fix issues, update features and improve navigation, payments and promotions. Thanks for taking the time — your feedback helps shape better service and a smoother experience for everyone.