Player Protection

At JustCasino, we want gambling to remain a choice you can control. We provide account limits and options to take a break, and we encourage you to use them before play becomes difficult to manage. Our approach to responsible gambling starts with clear boundaries: decide how much time and money you can afford, keep track of your activity, and stop when you reach your limit. If gambling is affecting your finances, relationships or wellbeing, support is available. You can contact us about account controls or speak with an independent gambling support service.

JustCasino Responsible Gambling

Only gamble with money you can afford to lose. Gambling should not be used to pay bills, recover losses or deal with stress. Set your boundaries before you start, and check them regularly. If you are unsure whether gambling is still manageable, taking a break is a sensible next step.

Manage Your Activity

Deposit Limits

Set a daily, weekly or monthly deposit limit in your account settings or contact support for help. Choose an amount that fits your budget, not an amount you hope to win back. Requests to lower a limit can take effect immediately; increases may be subject to a cooling-off period.

Loss and Time Limits

Keep your own record of spending and decide on a maximum loss before each session. You can ask support about available loss or wagering controls. Set a time limit too, and use a phone alarm or session reminder where available. Stop when either limit is reached.

Time-Out and Self-Exclusion

A time-out gives you a temporary break from your account. For a longer break, request self-exclusion through your account settings or contact support. Tell us if you need help choosing or applying an available restriction. Do not open another account to continue gambling during a break.

Know the Warning Signs

Watch for gambling longer than planned, hiding your activity, borrowing money to gamble, or returning to try to recover losses. Feeling anxious or irritable when you cannot gamble can also be a warning sign. If any of these feel familiar, pause your activity and talk to someone you trust.

Get Support

You do not need to manage a gambling problem alone. In Australia, Gambling Help Online offers confidential information and counselling at gamblinghelponline.org.au. You can also call the National Gambling Helpline on 1800 858 858. If you are in immediate danger, call 000. Contact support if you need help setting an account limit, taking a time-out or requesting self-exclusion.